Volunteer roles

We’re looking for enthusiastic, capable and committed people with a “strong can do” attitude for various roles to prepare for the ride, support our riders and others on the event and to help pack down after the event.  
There are a number of roles - some pre-ride and post ride and of course, mostly on the ride.   We love our Volunteers because with your help it wouldn’t happen so even if you are unable to come on the ride or for the duration of the ride, there may still be a job you can help with or maybe you can help in a number of capacities.
Check out some brief details to give you more food for thought about the help we are seeking and how you might be able to contribute then lodge your expression of interest and we will be in touch.  More detailed Position Descriptions and instructions will be provided to our confirmed Volunteers closer to the ride.

Pre-ride

Volunteer / Support / New Participant Liaison and On-ride Guru

(this needs to be someone who has participated previously and will be on the ride this year)
Suited to a person who has previously done the ride before and understands the logistics of the ride.
This role is ‘made’ for that person who likes to talk someone’s ear off over the phone.  You will be jumping on the phone to welcome newbies to the ride, motivating and encouraging them to fundraise to the best of their ability and generally answering any queries.  There may also be other instances where we need to clarify things with participants that you can assist with or again on the ride you may be the ‘font of knowledge’ for any queries “Where’s the water / luggage truck ” “where are the medics”, “when’s dinner”, “is there a bar”, “I need to  get my husband / wife an end-of-ride meal ticket…”, “I forgot to book a bus ticket”
Positions available    1 -2
Description    Call participants to welcome them to the ride, thank them for registering, talk about fundraising and answer any queries for first time participants.
Be point of contact on ride for any queries
Location    Far North Queensland Hospital Foundation
Ground Floor D Block (Hospital Car Park)
Cnr Digger and Grove St, Cairns 4870
At Campsites
Shifts    1st August September – 24th  September
To be negotiated
Duties and Responsibilities    •    Understand Volunteering roles and be able to interview
•    Be the point of contact with participants and volunteers after registration / expression of interest is lodged
•    Encourage participants to fundraise
•    Enthuse participants over the phone about the ride and the cause
•    Be a point of contact on ride after familiarising self with camp facilities
Skills and Qualifications    •    Ability to show initiative
•    Ability to talk through volunteering roles to determine ‘best fit’ scenarios
•    Follow directions from FNQHF staff and Event Coordinator
•    Exceptional phone and communication skills
•    Experience in call centre or sales is desired but not essential
Reports To    Event Coordinator

 

Rider Kit, Support and Volunteer Shirt Packing

We supply a jersey and any purchased merchandise to registered riders as well as other sponsor material in kits that are collected at the Rider’s Briefing on the Friday 20th September.  We also supply a shirt etc to registered Support participants and allocated role specific coloured shirts and any associated manuals / job descriptions to those undertaking the various Volunteer roles.  All registered participants are also given arm bands, coded according to any dietary needs, that confirms they are a registered participant and to identify any dietary considerations.
These are into kits according to registration details so we need people with a keen eye for detail for this role in the week prior to the event.
Positions available    6
Description    Assist with packing and organising rider’s kits (jerseys +/- nics +/- other merchandise) and sponsors material prior to the event.
Location    Far North Queensland Hospital Foundation
Ground Floor D Block (Hospital Car Park)
Cnr Digger and Grove St, Cairns 4870
Shifts    17th September – 20th  September – TBC
10.00-300pm (Lunch provided)
Duties and Responsibilities    •    Carefully match jerseys and any other merchandise order to the correct rider
•    Pack kits into bags and box according to Pack allocation
•    Ensure each kit is complete with all sponsor material
Skills and Qualifications    •    High attention to detail
•    Ability to work under time pressure
•    Able to stand and work for periods of time and some lifting duties (up to 20kgs)
•    A positive ‘can-do’ attitude
Reports To    Event Coordinator

 

Vehicle collection, distribution and packing as required

We use a variety of vehicles on the event, some of which will need to be collected prior to the event for packing of event equipment.  We understand that some event vehicle drivers may not be able to help us with this until the actual event so we need to other to do the ground work to ensure the vehicle is ready for handover.  
Positions available    3
Description    We use 2 buses (25 & 12 seater), 3 x 4 tonne Pantec trucks (luggage, Food dry goods, water and other general transport), a Coolroom truck and 5-6 Cairns Regional Council utilities (min. 2 as Drink Stop vehicles) on the event.  Depending on who will be the driver on the event, some of these vehicles may need to be collected pre-ride, packed and delivered to the driver for the event.
Meeting Location    Far North Queensland Hospital Foundation
Ground Floor D Block (Hospital Car Park)
Cnr Digger and Grove St, Cairns 4870
Or as otherwise arranged
Shifts    18th September – 20th  September – TBC
TBC
Duties and Responsibilities    •    Collect and distribute vehicles as required
•    Assist with any loading of equipment / goods /  luggage etc if necessary
•    Important to be available in Cairns on return to unpack clean and put away
Skills and Qualifications    •    Energetic with a ‘roll up your sleeves’ attitude
•    Follow directions well
•    Able to stand and work for periods of time and some lifting duties (up to 20kgs)
Reports to    Event / Logistics Coordinator

 

On Road  

Escort Vehicle Drivers

This is an important role and gratifying through the interaction with the riders and Drink station crew on the road.  The time really goes quickly as you are busy ‘protecting your brood’
Riders travel in Packs of up to but no more than 30 cyclists according to their nominated average ride capabilities
We travel on public roads and safety is paramount on the road. Each Pack is led and followed by cars that need to be able to get off the road at Drink Stations and they may need capacity to pick up cyclists and bikes in case of mechanical or rider breakdown.
Some vehicles are supplied by riders and our loan vehicles but if your vehicle is suitable you can use your own.
Positions available    22 - 24
Description     Driving your own or a loan vehicle either in the lead or rear of a Pack, Signage, an amber flashing light and UHF radios are supplied if necessary the latter to communicate with the other vehicle and pack leaders about road conditions or traffic issues.
Additional practical pre-ride instruction can be offered during one of our longer training rides nearer the event.
A separate briefing will also be undertaken on 18th September at the SES Headquarters, 44-50 Macnamara St, Manunda where necessary equipment and instructions will be issued.
Location    Briefing - SES Headquarters
44-50 Macnamara St,
Manunda 4870
On event - as per manual provided
Shifts    18th September, 21st September – 24th  September
While Pack is on the road – maybe from 7.00am – 4.00pm with rest break every 20km or so and lunch break
Duties and Responsibilities    •    Ensure the safety of the riders and yourself
•    Work as a team with the Pack Leaders and Pack members
•    Communicate any road or traffic issues with the Pack Leaders
•    Abide by all Qld Road rules
•    Attend nightly debrief meetings
•    Assist riders load bikes should pick-up be required however riders are ultimately responsible for securing their bike
•    Mingle with riders at drink stops
Skills and Qualifications    •    Confident, mature, safe drivers with a calm outlook and  awareness of road issues that may affect cyclists
•    Friendly enthusiastic attitude
•    Preferably own vehicle if suitable – recommend 4orAWD with good clearance; tow ball +/- bike rack; 2-3 spare seats; UHF radio desirable but not essential; Radio propriety is essential – ride radio protocol will be outlined at the briefing
•    Follow instructions or advice from Escort Coordinator, Event Coordinator or On Ride Police
•    First aid training desirable but not essential
Reports To    Event Coordinator / Escort Vehicle Coordinator

 

Drink Stations Assistants and Medics

Riders will ride on Packs of up to 30, calling into Drink Stop Stations, located approximately 20kms apart for a short rest, to rehydrate, re-fuel and perhaps take a quick toilet stop.
 An essential part of the role is to make it a ‘fun’ atmosphere so noise and frivolity, water sprays etc are all encouraged.
Medics will be part of each team to attend to any minor injuries and be monitor the health and well-being of the riders.
We need 3 x teams for the Drink Stations but only manning 1-2 shifts each per day.
Positions available    4-6 per station
Description    You will be responsible for the set-up and pack down of marquees, tables, water taps and toilet shade at allocated pit-stops.  Fruit needs to be chopped, electrolyte, sunscreen and hand sanitiser need to be set out.   
Rider caution signage also needs to be put out.
Day 1 stock will be provided and re-stocked by the roving Drink Stops Coordinator.  Days 2 and 3 you will need to collect your needs from the Camp Catering area / Drink Stop Coordinator prior to leaving Camp.
You will also be the ‘cheer squad’ cheering and encouraging the riders. Be creative and noisy. Dress-up, bring cheering equipment, music – have fun!
Medics provide basic first aid if required and monitor rider health and well-being.
It is a hands-on role but one you can have fun in and feel an integral part of the ride.
Location    On event - as per manual provided
Shifts    21st September – 23rd September during the hours of the ride as per assigned Drink station sites
Duties and Responsibilities    •    Setting up marquees with supplies
•    Assist with the running of the Drink Station
•    Keep site tidy
•    Direct and assist riders as required
Skills and Qualifications    •    Able to stand and work for periods of time and some lifting duties (up to 20kgs)
•    Good safe food handling principles
•    Energetic with a ‘roll up your sleeves’ attitude
•    Attention to detail ensuring no rubbish is left behind
•    Follow directions well
•    A good sense of humour and fun attitude
Reports To    Drinks Station Coordinator

 

At Lunch and Camp Venues

Catering and Camp set-up and Pack Down Assistants
This is an important camp function. We create a moving ‘city’ with rustic and sometimes limited amenities.  Therefore we need to set-up some equipment at most camp sites and lunch venues.
As a handy helper you need to be not be afraid of getting your hands dirty and some physical activity such as setting up tarps and marquees, setting out tables and a wash-up area, setting up breakfast gear, BBQ’s and urns and even checking and ensuring portaloos and portable showers are functioning properly.
If you think you would like to be a part of this team and may also be able to assist with packing the essential gear, please let us know when we speak with you.
Positions available    6 - 8
Description    Lunch venues vary in needs but require ‘all hands’ to ensure tables and marquees are set up to enable the catering crew to set-out food for the riders as they flow through.  Again after service or the last pack has been fed, hands to pack down and clean-up is crucial so we do not leave the work to too few or any rubbish attributable to the ride.  Day 1 and 2 will be a roll-in, roll-out process but at the finale in Cooktown we feed the masses after short formalities and official photos.
At camp there will be variable needs but tables and gear for breakfast service should be unloaded and ready for a prompt set-up for breakfast. Breakfast is between 6 – 7.30am however riders leaving early are often anxious to have breakfast.  It is essential to be available to help with pack down and loading to enable the catering crew to get on the road ahead of the bulk of the riders and be ready for lunch and importantly after lunch in Cooktown for re-deployment to the camp at the Cooktown School.
Our Camp host cater for our evening meal so once camp is set-up there should be little to do beyond the possibility of trouble shooting any portaloo and porta-shower problems should they arise.
It will also be necessary that someone in the team remains to ensure the Camp/lunch venues are left clean and tidy.
Location    Mt Molloy CWA – limited activity as our hosts usually have this under control but be willing to ‘give a hand’ if you see a need.
Mt Carbine Horse Sports ground
Palmer River Roadhouse
Lakeland Horse Sports ground
Cooktown Endeavour Park
Cooktown State School
Shifts    21st September – 24th September
Duties and Responsibilities    •    Setting up and packing down marquees, tables and wash-up facilities as instructed
•    Assist in Camp by helping with adhoc tasks as required
•    Ensuring area is left tidy
Skills and Qualifications    •    Able to stand and work for periods of time and some lifting duties (up to 20kgs)
•    Energetic with a ‘roll up your sleeves’ attitude
•    Follow directions well
Reports To    Camp Commandant – Terry Roos

 

Catering crew    

They say man runs on his stomach – well this is very true for riders!  You would think some have never seen food!
This role is not a cooking / catering role but one of presenting food so people can make their own breakfast or lunch.  You will work as a team cutting up fruit and check / re-stocking supplies for breakfast and lunch and then pack away food promptly to move on to the next venue.   
Breakfast will be between 6 – 8.00am however, prep crews required to start around 0500, riders leaving early are often anxious to have breakfast so be forewarned.  Lunch is a roll-in, roll-out basis on Day 1 and 2.  Day 3 will be feeding the masses after formalities and photos at the end of the ride in Endeavour Park Cooktown.  Breakfast is also served for campers and bus travellers on Tuesday from 6.00am – 8.30am. Prep crew limited number required around 0600.
The evening meal is catered for by our Camp Hosts and the Gala Dinner in Cooktown at the Cooktown Events Centre is a catered affair.
Some participants will have Special dietary needs and will catered for as well as we can given limited resources and facilities.  1-2 people will be identified to be the ‘Go To’ Special Diets person.
If you think you would like to be a part of this team and may also be able to assist with packing the essential gear, please let us know when we speak with you.

 

Positions available    6 - 8
Description    Presenting, re-stocking and some fresh fruit salad or other salad preparation for breakfasts and lunches with excellent food safety and food hygiene adherence.
No cooking or other food preparation specifically is required as people construct their breakfast or lunches
Monitoring for arm bands is essential to address any specific dietary needs and ensure we are feeding registered participants only – unfortunately this has not been the case in the past.
Our evening meal is catered for by our Hosts but be willing to offer a hand during service as often their Volunteer base is limited.
The Horse Sports hosts also offer a cooked breakfast / burger for a minimal costs to participants as a fundraiser for their association.
Location    Mt Molloy CWA Hall
Mt Carbine Horse Sports ground
Palmer River Roadhouse
Lakeland Horse Sports ground
Cooktown Endeavour Park
Cooktown State School
Shifts    21st September – lunch is catered for by the Mt Molloy CWA & P&C using our stock but assistance may be required. Service is as Packs arrive and move through – generally no more than 3-4hrs  
22nd September – breakfast service 6.00am – 8.00, prep crew 0500, lunch service as Packs arrive and move through – generally no more than 3-4hrs. Ensure there are enough to wash up and pack away before leaving for Lakeland. Need to be in Palmer no later then 1100.
23rd September – breakfast service 6.00am – 8.00, prep crew 0500, lunch hours 3-4 depending on arrival of ALL riders and following official procedures and photos.  This will be a feeding of the multitude affair and started last year at 1400 so late finish. Need to be on site one hour before riders arrive in Cooktown.
24th September - breakfast 6.30 – 8.30am available for campers and bus travellers so a limited demand but assistance may still be required
Duties and Responsibilities    •    Setting up and packing down food for breakfasts and lunches
•    Assist by helping with adhoc tasks as required
•    Ensuring area is left tidy in all areas
Skills and Qualifications    •    A fun teamwork attitude
•    Awareness of safe food handling practices
•    Ensure that food is delivered to the ride participants in a timely manner
•    Able to stand and work for periods of time and some lifting duties
•    Energetic with a ‘roll up your sleeves’ attitude
•    Follow directions well
Reports To    Catering Coordinator

 

Logistics Assistants

We need capable drivers for Bus driving x 2 (a 25 seater and 12 seater) to transport unsupported riders back to Cairns and assist with uplift of riders not riding the Kuranda Range.
We also need truck drivers for 3 x 4 tonne Pantec trucks (a regular car licence is sufficient but some experience beneficial).  These trucks are used to transport our Catering dry goods and equipment, unsupported riders luggage and a other general equipment and water.
Additionally, we need people who are willing and able to tow with their own vehicle, a bike trailer used to transport unsupported riders bikes back to Cairns (if not being towed by a bus) and our Ride Information/utility trailer.  We can offer a fuel voucher in Cooktown to recognise your contribution.
The following is more detailed information for each position
Bus drivers
Positions available    2
Description    Driving a bus, either a 25 seater or 12 seater, +/- towing a bike trailer to transport riders and their bikes during the event and returning to Cairns 24th September.  You will need to make a brief toilet stop in Mt Molloy
If you are able to assist in the collection and packing of vehicles prior to the event and the pack down after the event, please advise when we contact you to discuss your interest in this important role further
Location    Cairns to Cooktown
Shifts    Variable
Day 1 from 5.30am at Tjapukai
Returning to Cairns – departing Cooktown by 8.30am with aim to arrive in Cairns by 12.30-1.00pm
Duties and Responsibilities    •    Driving a bus from point-to-point to Cooktown
•    Assist with range uplift as required  
•    Transporting participants back to Cairns from Cooktown
•    Advise immediately of any faulty equipment/ items and  concerns
•    Trouble-shoot any problems that may arise Provide a fun and helpful service
•    Assist in Camp by helping with adhoc tasks as required
•    Fill vehicle in Cooktown (voucher provided) for return trip
•    On return to Cairns, fill vehicle with fuel, (voucher provided) and return to Hire company
•    Provide a copy of your licence to the Event Organisers prior to the event for the Hire Companies
Skills and Qualifications    •    Current suitable licence
•    A fun teamwork enthusiastic attitude
•    Punctual and reliable
•    Confident and self-motivated
Reports To    Event Coordinator

 

Truck Drivers

Positions available    3
Description    Driving a truck during the event and returning to Cairns 24th September
Tasks and expectations will vary depending on assigned activity and will be explained and detailed further.
If you are able to assist in the collection and packing of vehicles prior to the event and the pack down after the event,  please advise when we contact you to discuss your interest in this important role  further
Location    Cairns to Cooktown and return
Shifts    Variable
Duties and Responsibilities    •    Driving a truck from point-to-point to Cooktown and return
•    Advise immediately of any faulty equipment/ items and  concerns
•    Trouble-shoot any problems that may arise Provide a fun and helpful service
•    Fill vehicle in Cooktown (voucher provided) for return trip
•    On return to Cairns, fill vehicle with fuel, (voucher provided) and return to Hire company
•    Provide a copy of your licence to the Event Organisers prior to the event for Hire Companies
•    Assist in Camp by helping with adhoc tasks as required
Skills and Qualifications    •    Current suitable licence
•    A fun teamwork enthusiastic attitude
•    Punctual and reliable
•    Confident and self-motivated
Reports To    Event Coordinator

 

    

 

Far North Queensland Hospital Foundation

PO Box 957, Cairns, QLD, 4870
(07) 4226 6723
(07) 4226 6663
fundraising@fnqhf.org.au
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